PERSONAL LINES UNDERWRITER who has gained extensive industry experience spanning over 36 years. Currently undertakes the risk assessment of Household Insurance non standard referrals for the corporate partner to ensure they are underwritten within authority limits and contractual agreements. Reviews and assesses structural engineer surveys, civil engineer and hydrologists reports, coal mining reports and mortgage valuations to ensure acceptability onto the scheme. Provides technical advice, support and advice of terms and conditions of cover on non standard risks via the telephone and written queries to internal and external customers. Works with loss adjusters and claims in resolving complex claims where non disclosure and fraud have been detected during the claims process. Works alongside the Financial Ombudsman and Chief Executive's Office to resolve customer complaints. Handles own caseload ensuring work is completed within agreed service standards. Due to redundancy is seeking a role in the insurance industry.
Certificate of Proficiency.
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