AUDIT & TRAINING OFFICER who has gained extensive industry experience spanning over 37 years within a solicitors firm, insurance companies and firms of loss adjusters. In current position, is responsible for conducting 50 audits per month across 5 Fee Earners (10 cases each), to prevent exposure to any risk and to ensure that all external and internal procedures are followed, for a firm that specialises in personal injury claims, RTA, EL/PL and Clinical Negligence and Debt Recovery. Writes a report with feedback to be sent to the senior partners, senior managers and holds a meeting with the Fee Earner to discuss performance. Plays a key role in troubleshooting problems, documenting difficulties, tracking responses, providing input on short and long-term solutions, and recommending improvements and enhancements for protection of assets, reputation and sustainability.
Educated to a good standard.
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