Personal Injury Claims Handler


Yorkshire: North Yorkshire.


£20,000 - £25,000

Job Reference


Job Profile

The role will involve compiling, processing and recording information relating to potential new claims, liaising with brokers, policyholders and third parties to ensure the facts of the claim are established in accordance with policies, procedures, regulatory requirements. You will Investigate, assess and evaluate claims, within limits of authority applying criteria to prevent loss and fraud and appointing suppliers and experts as required, updating relevant parties and meeting customer service standards.

Making and communicating decisions regarding policy cover, liability and quantum in line with policies, procedures, regulatory requirements to ensure a fair outcome for members.  Building and maintaining relationships with underwriting, intermediaries, other departments, partners, third parties to ensure the effective delivery of objectives and first class customer service.  To identify, resolve and escalate complaints and breaches in accordance with policies, procedures and regulatory requirements. 

Applicant Requirements

The successful candidate will have experience of handling personal injury claims from within an insurance or legal environment.  Additionally experience of working in a customer facing role is needed.  Ideally 5 GCSE's including Maths and English (or equivalent). 


Martin Farrar
Tel: 0113 244 0846 Mon to Fri 8.30am - 5.30pm.
Fax: 0845 458 8619

Thank you, your application has been sent.

Please complete all required fields.


If you can see this input, leave it blank. Any content added will mean your email will not be sent.