South East: Kent.
£17,000 - £18,500
An opportunity has arisen to join a well respected Insurance company. You must be committed to providing customers with a world-class claims service by ensuring that their claims are assessed quickly, and if valid are settled in the shortest possible time. You will be tasked with triaging motor claims where liability is yet to be established. You will be proactive in contacting the Insured and Third Party directly and their representatives, to discuss the circumstances of the incident and collect evidence when necessary in order to support our liability decision. Whilst doing this, you will be vigilant in identifying our third party exposure and tasked with mitigating cost to benefit the business.
You will have a minimum of 12 months within a claims handling role with some working knowledge of case law. Previous fault or recovery handling claims experience where possible. The ability to show empathy, build a rapport, and explain clearly the outcome of the liability investigation so the customer understands the outcome. You will also be able to take on increased ownership and responsibility when necessary.
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