Desktop Investigator/Conversation Manager


West Midlands: Staffordshire.


£18,500 - £20,500

Job Reference


Job Profile

This is an exciting opportunity to join a market leading insurance claims practice. Working as a Desktop Investigator provides a challenging and fulfilling role for those looking to specialise in investigating fraud across a whole range of industry sectors including domestic, commercial, liability, and motor. An investigator will undertake a range of investigations in an ethical & professional manner, employing best practice & key investigative competencies.

Applicant Requirements

Previous investigative experience desirable but consideration will be given to experienced claims handlers looking to move into an investigative role and who have a keen interest in fraud. Skills needed would be as follows.

  • Knowledge of insurance claims handling and principles,
  • First class communication skills,
  • Ability to work within a team based environment,
  • A high level of self -motivation and personal accountability,
  • Ability to take a neutral judgement,
  • Business awareness in a commercial environment,
  • High degree of organisational skill in terms of prioritising and managing work loads,
  • IT literate,
  • High ethical and professional standards,
  • Ability to work in a fast paced and changing environment,
  • Flexibility around extended hours at busy periods,
  • Committed to  career development as well as willingness to pursue professional study


Anthony Brooks
Tel: 0113 244 0846 Mon to Fri 8.30am - 5.30pm.

Thank you, your application has been sent.

Would you like to receive information about similar jobs?
Set up email alerts now! It's FREE!

Please complete all required fields and/or tick all boxes accordingly.


If you can see this input, leave it blank. Any content added will mean your email will not be sent.

Please tick this box to confirm you have read, understood and agree to our privacy policy.
Please tick this box if you are happy to receive marketing information from our company by way of jobs that match your experience and wishes. (This information could take the form of email, text or phone)