Scotland: Central belt.
£18,500 - £24,000
Industry leading loss adjusting and claims administration practice seeks a real estate claims technician. You will have full responsibility for your own caseload, registering new claims, conducting robust pre visit enquiries, working within SLAs to make sure the claim progresses efficiently and liaising with customers and suppliers. Communication is key - the claims can be diverse so you'll need to have superb empathetic skills, take a neutral view and remain calm when the pressure is on.
The right candidate will ideally have excellent Customer Service skills within an office environment, answering inbound call experience would be an advantage, strong organisational skills and the ability to prioritise your workload, proven ability to work on your own initiative as well as part of a team, excellent telephone manner, pro-active approach to work-flow management and problem solving, strong communication skills - both written and oral, accurate keyboard skills, IT literacy.
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