Subsidence Engineer

Location

London, North West, South East, South West, North East.

Salary

£45,000 - £55,000

Job Reference

ANB51023

Job Profile

Market leading subsidence management firm seeks to employ an experienced and qualified senior subsidence engineer, to join a fantastic team of engineers and technical claims handlers. The successful candidate will be a real team player, gaining a fantastic opportunity to work with our market leading digital technology and will play an integral part within a growing business. You will be fully supported by like-minded individuals with a real passion for the subject.We have a proven track record of delivering the highest customer service and technical capability through continuous innovation and recruiting the best people in the market.

Job details and responsibilities:

  • The Engineer will predominantly be desk based, conducting assessments of physical damage to insured properties by way of a desktop validation / live stream link to a field agent on site, in order to determine cause of damage and liability. Site visits will still be required on a selective basis in the event of sudden damage and or if further information is required.
  • Report on the findings of any desktop validation / live-stream link and/or site visit utilising digital technology, also instructing any further investigations and remedial works / actions required to pro-actively progress the claim through to settlement.
  • Undertake any necessary revisits required in order to ensure claims are pro-actively progressed through to completion.
  • Ensure work is kept up to date, in accordance with company philosophy, and KPI's / SLA's adhered to, delivering excellent customer service to customers, clients and colleagues.
  • Maintain excellent and proactive communication with all claim parties, including customers, clients, suppliers and colleagues. Being a team player is vital to this role.

Applicant Requirements

You will need to be:

  • Highly driven and self-motivated
  • A real team player
  • Have excellent interpersonal skills
  • Collaborative
  • Well organised
  • Customer focused individual
  • Able to assess and resolve problems with minimal assistance, whilst also providing technical support to others in the team
  • Able to travel to attend insured properties, where applicable.

Requirements:

  • CEng, MICE, MRICS, MCIOB designation or equivalent
  • Over 10 years' experience in a similar position
  • Excellent technical knowledge of subsidence
  • Excellent knowledge of insurance and understanding of insurance liability
  • Detailed engineering knowledge, including health and safety aspects
  • High level of written and verbal communication in English required, to provide effective communication.
  • Working knowledge of Microsoft Office (particularly word and excel)

Contact

Anthony Brooks
Tel: 0113 244 0846 Mon to Fri 8.30am - 5.30pm.
Email: ABrooks@iauk.co.uk
IAUK

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