Adjuster Support Technician

Location

Yorkshire: West Yorkshire.

Salary

£18,500 - £21,000

Job Reference

ANB51109

Job Profile

Leading loss adjusting and claims administration practice seeks to employ a number of adjuster support technicians to aid its claims handling function. In situ you will provide exceptional customer service to all internal and external customers.

So, you'll need to be a great communicator, dedicated to providing a professional and empathetic service.

It's a busy role, with a broad range of responsibilities, but the fundamentals include:

  • Answer inbound calls
  • Issue reports to clients when required
  • Resolve customer queries proactively
  • Appoint suppliers
  • Make outbound calls to customer/supplier/clients
  • Dealing with and actioning associated tasks in relation to claims
  • To support the field adjusters and associates
  • Compile reports within the Adjuster/Technician partnership
  • To carry out any reasonable instruction given by their senior manager, in line with business requirements

Applicant Requirements

The skills and qualities you will need:

  • Excellent customer service
  • Logical approach
  • Compassionate
  • Good attention to detail
  • A professional and adaptable communication style - both written and verbal
  • Efficient administrative skills
  • Strong numeracy, literacy, and IT skills
  • A proactive attitude, and an enthusiastic approach

There are no specific qualifications required for the role; and although my client welcomes those with previous industry experience, it's transferable skills and qualities that my client is looking for.

Contact

Anthony Brooks
Tel: 0113 244 0846 Mon to Fri 8.30am - 5.30pm.
Email: ABrooks@iauk.co.uk
IAUK

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