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Insurance Claims Handler


East Midlands: Derbyshire.


£25,000 - £30,000

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Job Profile

Insurance Claims Handler - up to £30k per annum, Derbyshire

Due to significant growth, a renowned and extremely reputable Insurance Brokers who have been providing a wide range of Insurance to customers throughout the UK for a number of years are now seeking an experienced Claims Handler to join their Commercial team where you will be part of a smaller bespoke claims service to a portfolio of large commercial clients. You will play a vital role within the organisation by acting as a key point of contact for Insurance claims working closely with Account Executives, this will ensure a seamless service to problem solve any situation arising. You will work from their Derbyshire base Monday to Friday. There is free parking on site.

Key responsibilities:

  • Assist in the presentation, negotiation and settlement of commercial claims.
  • Demonstrate a high level of technical knowledge across all classes of Insurance including Commercial Combined, Combined Liability, Business Interruption, Professional Indemnity, Motor Fleet and Motor Trade.
  • Act as a primary point of contact for clients.
  • Manage commercial claims through to conclusion.
  • Advise clients on policy guidelines referring to claims.
  • Liaise with insurers and other providers regarding individual claims.
  • Ensure all details/facts and conversations are recorded, filed and logged.
  • Provide claims history and statistics to Account Handlers/Executives for renewal negotiations.

Applicant Requirements

About you:

  • Insurance Claims Handling experience dealing with a variety of Insurance classes.
  • Exceptional communication skills both written and verbal.
  • Good interviewing and listening skills with the ability to show empathy by dealing with difficult situations.
  • Willingness to continue to develop knowledge of the insurance industry.
  • A high level of accuracy and attention to details whilst working under pressure.
  • A desire to build a long term career with a rapidly growing broker.
  • Experienced user of Acturis.
  • ACII qualified or working towards.


Donna Pastor
Tel: 0782 111 9773
Adjusting Appointments Limited

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