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Insurance Compliance Manager


Yorkshire: West Yorkshire.


£28,000 - £30,000

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Job Profile

Insurance Compliance Manager - West Yorkshire. Up to £30k per annum, 37.5 hours per week Monday to Friday, hybrid working offered, free parking, pension, bonus plus 25 holidays plus bank holidays.

A rapidly expanding distributer of Equestrian Insurance and long established Equestrian Brand who are extremely reputable with Horse Owners and Riders throughout the UK offering the very best market leading services are looking to strengthen their team which is the perfect time to join the company.  Reporting to the Head of Operations you will provide high quality technical insurance support, being the technical expert in the team and sharing your expertise.

Key Responsibilities

  • Being a Subject Matter Expert for processes, clients, systems and tools and being proficient in processing and checking.
  • Co-ordinating workload in line with SLA's by organising, prioritising and making effective workload allocation decisions.
  • Monitoring team activity and co-ordinating workload in line with SLA's by organising, prioritising and making effective workload allocation decisions.
  • Producing and analysing reports as required for the senior management at the monthly compliance steering group.
  • Supporting with new product development.
  • Key marketing contact for review ensuring that they are compliant with regulatory requirements.
  • Identifying issues with processes handled in teams and driving a process to find and implement solutions, continuous improvement and maximising operating efficiencies.
  • Implementing changes to tools and documentation needed to support effective service delivery.
  • Developing the teams expertise by increasing the level of processing knowledge and driving continuous improvement in all areas of processing.
  • Writing and maintaining knowledge documents, keeping them up to date and incorporating changes to legislation.
  • Implementing changes to tools and documentation needed to support effective service delivery.
  • Sharing standard methodology with colleagues through process and tool training.
  • Conducting internal and external audits.
  • Contributing to the team as a whole, supporting the rest of the team based on their needs (a buddy to less experienced colleagues).
  • Monitoring the FCA website for changes and providing updates to the Senior Management team where appropriate.
  • Maintaining required technical knowledge and behavioural standards and expertise, especially in all regulatory and statutory requirements.
  • Performing additional tasks as requested by your manager.
  • Assisting the Head of Ops and support with operating efficiencies within the team.
  • Providing support to the team members in communicating issues to other teams and ensuring timely resolution.
  • Key contact point for external claims handlers.
  • Key contact point for underwriters.

Applicant Requirements

Key Skills & Experience

  • Strong understanding of FCA principles and practices.
  • Demonstrative general insurance experience.
  • Good awareness of legislative issues.
  • Proficiency in MS Office applications.
  • Competent in Word & Excel packages.
  • Excellent communication, both verbal and written.
  • Outstanding attention to detail and commitment to provide ongoing quality.
  • A polite and friendly personality.
  • Lots of initiative.
  • A positive attitude.
  • Team Player able to work to tight deadlines.
  • The ability to think on your feet.
  • Decision-making.
  • Planning and organising.
  • Flexibility.
  • Stress tolerance.



Donna Pastor
Tel: 0782 111 9773
Adjusting Appointments Limited

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