Claims Team Leader

Location

South East: Essex, London: London North.

Salary

£27,000 - £33,000

Job Reference

DFP52058

Job Profile

Claims Team Leader - Essex - Competitive Annual Basic Salary plus excellent benefits package

An experienced Claims Handler/Insurance professional with a Supervisory/Management background is required to join a leading Global Loss Adjusters providing Loss Adjusting, Claims and Risk Management Services with a focus on Speciality Markets and Complex Commercial where you will oversee a team of specialist claims handlers. You will provide Management support ensuring the success of the team.

Key responsibilities:

Provide management support to a team of claims handlers
Lead and manage the team to ensure they are providing an exceptional customer service within SLA’s
Oversee and monitor the lifecycle of the teams claims handling
Manage the team workload as well as holidays/absences
Carry out 1:1 meetings and complete appraisals
Identify training needs and implement necessary training as required
Handle complaint calls received by the team
Motivate the team ensuring targets and personal goals are achieved

Applicant Requirements

About you:

Proven experience as a Team Leader or Supervisor
Strong Management skills
Insurance Claims background/experience
Excellent communication skills, being able to communicate clearly in a structured manner to individuals and a team
Decision making skills
Enjoy working in a fast-pace, pressured environment
Good working knowledge of Word and Excel
Industry qualifications or working towards

Benefits:

This is a full-time, permanent role Monday to Friday 9am-5pm, Office based, in addition to a competitive annual basic salary you will also receive an excellent benefits package including private healthcare scheme, pension, life assurance and health insurance, 25 days holiday plus bank holidays

Contact

Donna Pastor
Tel: 0782 111 9773
Email: donna@adjustingappointments.com
Adjusting Appointments Limited

PLEASE NOTE: there is an issue with the APPLY NOW form at the moment, we are working on a fix. Please email your details to recruit@adjustingappointments.com whilst we resolve this. Thank you

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