Commercial Insurance Handler


North West: Greater Manchester, Lancashire.


£25,000 - £30,000

Job Reference


Job Profile

A new vacancy has arisen for a Commercial Insurance Handler to join an expanding insurance brokerage.  The role involves working in a high-pressured commercial environment, providing an efficient and professional service to clients, utilising detailed business knowledge.


Manage telephone calls and emails from insurers and clients.

Provide an outstanding level of service in line with regulatory requirements.

Complete pre-renewal assessments liaising with both insurers and clients.

Prepare market presentations across all classes of business and process online/portal quotes.

Process policies including payments (via electronic methods or cash).

Finalise the broking files, ensuring documentation is provided in a timely manner and that files are complete, accurate and up to date.

Create management spreadsheets for policy maintenance.

Manage inbound telephone calls as an overflow to the customer service and new business teams.

Applicant Requirements

Candidate requirements:

Previous Commercial insurance experience.

Good communication skills.

Willing and able to negotiate with Insurers on a case by case basis.

Experience of Open GI is preferred although full training would be provided.

Ability to work under pressure.

Ability to identify and refer any potential fraud as per money laundering rules.

Ability to build rapport with clients and work on own initiative and as part of a team.

Ability to identify additional revenue streams per client.

Compliant with FCA requirements.


Richard Townsend
Tel: 0161 839 4199

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