LOSS ADJUSTER who has gained 11 years industry experience within the UK and in the USA. Currently a Field Force Adjuster handling claims up to £25k in a home based role. Previously a Commercial and Domestic Adjuster handling claims up to £100k in value. Meets with policyholders with the goal of settling the claim or repudiating on site. Identifies potential fraud concerns and recovery possibilities. Ensures that the site visit is understood to eliminate unnecessary queries or potential complaints and maintain customer satisfaction. Maintains the diary of the current caseload and assists other regions when necessary. Reviews estimate variations of linked suppliers and policyholder contractors for reasoned, efficient and cost effective repairs.
Certificate of the Chartered Insurance Institute (Claims). Certificate of the Chartered Institute of Loss Adjusters. Certified Insurer Adjuster. British Damage Management Association Insurance Technician. Bachelors of Science with Honours in Business Administration.
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