Commercial Quality Analyst

Location

Greater Manchester

Salary Sought

Negotiable

Reference

178683

Applicant Profile

COMMERCIAL QUALITY ANALYST who has gained 11 years industry experience. Currently holds responsibility for monitoring advised commercial insurance sales and renewal calls against agreed criteria to ensure that those sales comply with FCA regulations and business processes. Provides constructive feedback to sales executives after monitoring calls to drive positive changes where required. Uses industry knowledge and experience to ensure that the correct policy has been sold and is suitable for the customer. Works closely with the other Quality Analysts, Quality Manager and Senior QM to achieve consistency when marking calls.

 

Applicant Qualifications

Certificate of the Chartered Insurance Institute (expired).

Contact

Jayne Moss
Tel: 0113 244 0846 Mon to Fri 8.30am - 5.30pm.
Fax: 0845 458 8619
Email: jmoss@iauk.co.uk
IAUK

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