MOTOR INSURANCE CONTACT CENTRE CONSULTANT who has gained industry experience within an insurance company. Experienced in dealing with the general public to set up policies, dealt with general enquiries and sold additional products. Made sure that any calls taken in the contact centre were carried out in the proper manner and all relevant information was given. Dealt with the validation of no claims bonus documents and also out-bounding customers to resolve issues. Had direct contact with the general public. Seeking a career opportunity in a professional environment.
Educated to a good standard.
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