Job Profile

A global loss adjusters are now seeking to strengthen its Property Claims Divisions where you will play an integral part of the business.

• This is an excellent opportunity for anyone wanting to be part of a busy, supportive team, you will be offered a structured career path to help you achieve your goals with the opportunity to progress long-term.
• As a Property Claims handler, you will enjoy a mix of working from the busy Birmingham office and from home, offering flexibility, you will be working closely with your designated Field Adjuster renowned for their expertise on domestic property claims up to £100k which also includes complex cases providing assistance on site occasionally, including note taking, preparation of action plans, taking statements/photographs etc. as directed, accurately record daily time demonstrating technical competence.
• The role will involve the prompt settling of claims providing an exceptional customer service by maintaining a positive relationship, leaving highly satisfied customers delivering technical claims handling at the highest level. 

Applicant Requirements

• Looking for a new challenge and passionate about delivering an exceptional customer service
• Great attention to detail
• Enjoy being part of a busy team
• Be confident with the ability to deliver a 1stclass customer service throughout the lifecycle of the claim
• The ability to identify customer vulnerability and be able to handle different and sometimes difficult situations effectively
• Home Insurance Claims knowledge and experience
• Excellent IT skills, with the capability to maintain electronic files to a high auditable standard, including the preparation of claims documentation as required.
• Cert CILA/Cert CII or the desire to study towards and attain within the first year 

Salary and Benefits:

• Structured career path with clear timescales with rewards
• Full support towards Industry qualifications
• Flexible working
• Competitive salary
• Employee wellbeing
• Life Assurance
• Group Income Protection
• Private Health Care
• Pension
• 25 days holiday plus bank holidays with the option to purchase extra holidays
• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan etc,

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