CALL HANDLER who has gained over 6 years industry experience. Currently working as a Claims Handler in a fast paced call centre handling new claims. Deploys claims in a given time scale and makes sure all targets are met. Deals with unhappy policyholders. Makes sure that meets insurance companies correct procedures. Deals with inbound and outbound calls and makes sure that picks up inbound calls within the correct timescale. In a previous role as a Sales Executive, dealt with inbound and outbound calls. Upsold insurance products - covering the motor trade, private motor, household, PI, PL and EL insurance. Handled and solved customer complaints. Found the best deals to make customers happy. Worked to tight deadlines and reached monthly targets. Seeking a career within the insurance industry.
Educated to a good standard.
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