Senior Claims Specialist/Acting Team Leader

Location

West Yorkshire

Salary Sought

Negotiable

Reference

211623

Applicant Profile

SENIOR CLAIMS SPECIALIST/ACTING TEAM LEADER who has gained 7 years industry experience. Currently liaises with Brokers and various Fleet policy brokers, to resolve issues with mutual clients. Undertakes project work based around how to improve service. Is the team's main referral point for FNOL, repairable and total loss queries. Manages fatality claims and sees them right through to settlement. Releases payments for up to £15k.  Rolls out training regarding new processes. Manages complex claims. Resolves escalated complaints - liaising with the FOS. Supports the team (18 FTE) to achieve their KPI's.

 

Applicant Qualifications

CII Foundation Insurance Test.

Contact

Jayne Moss
Tel: 0113 244 0846 Mon to Fri 8.30am - 5.30pm.
Fax: 0845 458 8619
Email: jmoss@iauk.co.uk
IAUK

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