CLAIMS INVESTIGATOR who has gained extensive experience within the insurance industry. Holds responsibility for meeting customers, claimants, solicitors and taking statements and then compiling detailed complex reports. Covers North West London and parts of Hertfordshire and Middlesex, so has constantly managed a heavy workload. The priority is highlighting fraud and any concerns regarding inconsistencies and for the last 8 years, the caseload has been entirely fraud based. Investigations cover a wide span of insurance products including motor, household, travel, commercial and public liability. In previous role, on being promoted to Team Manager, managed both motor and household teams. As well as handling own caseload, this included training, referrals, people management and auditing files.
Associate of the Chartered Insurance Institute.
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