COMMERCIAL ACCOUNT HANDLER with extensive experience of Commercial insurance, initially as an Underwriter (assessing, rating and accepting full range of products - both standard and non-standard risks). More recently as a Corporate Account Handler dealing with a book of business with over £200,000 income. Performed role of Assistant Team Leader, which involved underwriting the larger complicated risks, handling referrals and deputising during team leader. Lately undertook a similar, but broader, management role within a broking environment. Key member of the project team responsible for the design, development, testing and implementation of a large PC based policy administration system for Commercial Insurance products - completed on time, within budget and very well received by the business. Worked closely with new members of staff, designing/implementing replacement training to rectify training inconsistencies.
Excellent communication skills and attention to detail also acknowledged for discretion, thoroughness and reliability. Good at building relationships, adaptable to changing situations and possesses exceptional problem solving skills.
Cert CII qualified. Working towards Diploma, first module passed.
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