OPERATIONS/CLAIMS MANAGER who has gained almost 30 years’ experience. Has an exceptional and sustained record of delivering on strategy, managing change and achieving excellent results through the effective management of people. An FCII Chartered Insurer who has secured consistent promotions throughout career due to excellent leadership skills and ability to implement robust systems/processes and drive best practice across organisations. Aspires to achieve and maintain high professional standards and enjoys coaching and developing staff to reach their potential. Combines strong analytical, complex problem solving and decision making skills to transfer business vision into operational requirements and achievable objectives. Experienced in business-related HR, managing budgets, learning & development and office logistics.
Fellow of the Chartered Insurance Institute. Associate of the Chartered Insurance Institute.
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