SENIOR COMMERCIAL CLAIMS HANDLER who has gained over 3 years’ experience within a leading loss adjusting firm and an insurance broker. Currently responsible for managing the day to day running of the team to achieve the business SLA's. Handles complex desktop claims with multiple contractors and stakeholders. Resolves complaints and escalations. Handles complex underwriting enquiries, reserving and client reporting and is a technical referral for the team regarding a range of matters. Develops the team with training needs and day to day assistance. Continues to grow technical knowledge in commercial claims from buildings, contents, business interruption from scope of works, disaster restoration and subrogation. Has also done household, holiday homes (Spain), high net worth, caravan, caravan adjusting claims.
Certificate of the Chartered Institute of Loss Adjusters. BA (Hons) .
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