QUALITY & COMPLIANCE ANALYST with over 9 years experience in customer/client services, quality assurance and compliance within the financial services and retail sector. Has identified compliance deficiencies using extensive knowledge of rules and regulations, dealt with complex compliance and operations related enquiries. Has previously executed a compliance awareness programme; provided effective training and conveyed rules and regulatory changes to colleagues, generated reports, compliance audit, implemented key policies and drive operational compliance with regulations.
MSc and LLB (Hons) Law 2:1.
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