Claims Team Leader

Location

Nottinghamshire

Salary Sought

Negotiable

Reference

215832

Applicant Profile

CLAIMS TEAM LEADER who has gained over 2 years’ experience within the insurance industry and sales/customer service experience within a variety of roles. Currently within the claims customer service department of a large insurance business, responsibilities include the training and development of agents. This includes 121’s and personal development plans based around business KPI’s and performance objectives. Manages all customer complaints that are escalated as outlined within the company's complaint handling policy and procedures to encourage a customer focused culture.

Contact

Anthony Brooks
Tel: 0113 244 0846 Mon to Fri 8.30am - 5.30pm.
Email: abrooks@iauk.co.uk
IAUK

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