FIRST NOTIFICATION OF LOSS CLAIMS HANDLER who has gained 1½ years experience within the insurance industry. Currently responsible for taking inbound calls from motor insurance customers who have been involved in a collision and builds a report of the incident from the information gathered by their customer. Uses that information to provide the customer with clear, concise advice on how best to proceed with an insurance claim using an empathetic, calm, yet assertive approach.
Educated to A Level standard.
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